In 2014, Perron and his wife acquired a small three-store business, evolving it into a national operation with 22 locations and 160 employees. While the company now spans retail, diagnostics, and home care, the mission remains grounded in the reality of the patient experience. Perron emphasizes that 80 percent of those suffering from sleep apnea remain undiagnosed, a gap that leads to dangerous daytime fatigue and long-term health risks including stroke, diabetes, and heart disease. He actively works to dismantle the stigma that the condition only affects older, overweight individuals, noting that it can strike children and women of all ages.
To counter the trend of patients abandoning treatment due to discomfort, CPAP Direct provides ongoing, free support for device setup and monitoring. This focus on long-term patient success has earned the company praise from industry giants like Resmed and Fisher & Paykel Healthcare. By mandating that all staff gain firsthand experience with CPAP equipment, Perron ensures his team approaches every patient with genuine empathy. His leadership philosophy centers on a simple, proven mantra: prioritize the staff, and the quality of patient care will follow.

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