Cheryl Norton, executive vice president and chief operating officer at American Water, emphasized that the appointments leverage the internal expertise of both executives. Losli brings a background in engineering and business development, having previously served as director of Engineering for Missouri American Water before moving to Illinois in 2022. Her prior experience includes a stint at the Metropolitan St. Louis Sewer District and founding her own engineering firm.
Brian Eisenloeffel transitions to the Illinois presidency from his role as vice president of operations, a position he has held since 2024. He represents a long-tenured veteran within the company, having joined Missouri American Water as an engineer in 2002. His career path includes significant operational oversight in St. Louis County, a trajectory the company expects will provide stability for its Illinois customer base.
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